Coolaroo
 

Contact Us

Need help? Our support team is available Monday to Friday, 8.30am to 5.00pm AEST

Chat Chat

Chat

Use our contact form for a call back.

Email Us Email Us

Email Us

Need help fast?

Explore these additional resources for quick answers.

 

Common Questions

Orders and Accounts

  • Has my order shipped?

    Once your order ships, you can log into your account and find your tracking information in the order status section, or look for an email with tracking details once your item has shipped so you can follow its delivery.

     
  • Where can I view my tracking information?

    Tracking details are available within 3 business days of shipment. You can contact us via chat or email for your tracking number if you haven’t received it.