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  • How does HeatShield™ technology change my pet's outdoor experience?

    HeatShield™ actively reflects infrared rays to create a surface that feels up to 15°F cooler to the touch than standard fabrics. This means your sun-loving dog can enjoy their favorite outdoor spots without overheating, while you have peace of mind about their comfort and safety.
  • What makes this perfect for adventure-loving pets?

    The grab-and-go convenience of a foldable camp chair meets innovative cooling technology. It pops open in seconds wherever your adventures take you, giving your dog a familiar, comfortable space that helps reduce anxiety in new environments while keeping them cool and protected.
  • How does this benefit breeds prone to overheating?

    The HeatShield™ technology provides crucial temperature management that can prevent overheating and respiratory distress during warm weather activities. It’s ideal for short-nosed breeds, long-haired dogs, or any pet that struggles with heat regulation.
  • Why choose this over regular travel beds?

    With the On-The-Go models, you get the ultimate combination of portability, cooling innovation, and joint support. The elevated design with 360° airflow keeps your pet off hot surfaces, while the HeatShield™ technology adds an extra layer of cooling comfort that standard travel beds simply can't match.
  • How do I know which size is right for my dog?

    Small/Standard beds: up to 50 lbs maximum weight Medium beds: up to 100 lbs maximum weight Large beds: up to 150 lbs maximum weight
  • How does this compare to the Original Elevated Dog Bed?

    The On-The-Go Elevated Dog Bed requires no assembly and includes a carrying bag for easy transport, making it ideal for travel. The Original bed requires light assembly and is a more economical option for stationary use.
  • How does a bed with HeatShield™ fabric differ from one without?

    While all Coolaroo beds feature our Signature fabric benefits like breathable construction that allows air to flow freely, UV protection that blocks up to 95% of harmful rays, natural resistance to mold and mildew, 100% recyclable materials free from harmful chemicals, and exceptional durability backed by a 5-year warranty, HeatShield™ adds an extra dimension of cooling power. HeatShield™ technology actively reflects infrared rays (the ones that feel hot) to create a surface that feels up to 15°F cooler to the touch than standard fabrics.
  • Is the fabric safe if my dog chews on it?

    While our fabric is free from harmful chemicals and 100% recyclable, we don't recommend allowing dogs to chew on any bed. Please contact your veterinarian if your dog ingests large amounts of fabric.
  • Can I machine wash the cover?

    We don't recommend machine washing. Simply rinse with a garden hose or wipe with mild soap and water. The fabric dries quickly and naturally resists stains and odors.
  • Is this bed suitable for senior dogs?

    The gentle suspension system provides excellent joint support for senior pets by eliminating pressure points while remaining low enough (8 inches) for easy access.
  • How durable is this bed for outdoor use?

    The On-The-Go Dog Bed with HeatShield™ cover is designed for both indoor and outdoor use. It has UV-resistant fabric that maintains its cooling properties and appearance for up to five years.
  • What if I've forgotten my current bed size and need a replacement cover?

    Simply measure the dimensions of your current bed frame and compare them to our pet bed frame dimensions, or contact our customer service for assistance.
  • What makes this the perfect travel companion for pets?

     
  • How does this compare to regular pet travel accessories?

     
  • Why is elevated better than ground-level for travel?

    Elevation provides protection from hot pavement, cold floors, wet ground, and other surface hazards you encounter when traveling. Your pet stays cleaner, cooler, and more comfortable whether you're camping, at the beach, or visiting friends.
  • How does the collapsible design enhance convenience?

    The no-assembly-required folding frame means your pet can enjoy instant comfort wherever your adventures take you. It's as easy to set up as your favorite camping chair, but designed specifically for your pet's comfort and safety.
  • How do I know which size is right for my dog?

    Small/Standard beds: up to 50 lbs maximum weight Medium beds: up to 100 lbs maximum weight Large beds: up to 150 lbs maximum weight
  • How easy is the replacement process?

    Unlike complicated covers that require complete disassembly, this cover installs in minutes without tools. The snap-to-fit design means you can refresh your pet's bed quickly and easily whenever needed.
  • Can I upgrade my standard bed to HeatShield?

    Yes! If you originally purchased a standard On-The-Go bed, you can upgrade to the HeatShield™ replacement cover for enhanced cooling comfort. It's an affordable way to add premium cooling technology to your existing bed.
  • How do I know which size is right for my dog?

    Small/Standard beds: up to 50 lbs maximum weight Medium beds: up to 100 lbs maximum weight Large beds: up to 150 lbs maximum weight Extra Large beds: 120 lbs maximum weight
  • Is this the same material as my original bed?

    We use identical fabric technology in our replacement covers, ensuring consistent performance, feel, and durability that matches your original purchase.
  • How does this upgrade enhance my pet's comfort?

    This replacement cover adds HeatShield™'s revolutionary cooling technology to your existing bed frame, creating a surface that feels up to 15°F cooler to the touch. It's perfect for pets who love sunny spots but need protection from overheating.
  • What pets benefit most from HeatShield™ technology?

    HeatShield™ fabric is particularly beneficial for breeds with shorter snouts, long-haired breeds, senior dogs, or any pet that seeks out sunny spots but struggles with heat regulation. The cooling technology provides crucial temperature management for safer outdoor enjoyment.
  • Is this replacement cover as durable as the original?

    The HeatShield™ cover is designed for both indoor and outdoor use with UV-resistant fabric that maintains its cooling properties and appearance for up to five years, backed by our comprehensive warranty.
  • How does HeatShield™ work without affecting breathability?

    The cooling technology is integrated into the fabric itself, so you maintain all the breathable, airflow benefits of our Signature fabric while adding active heat reflection. It's enhanced cooling without compromising the features your pet already loves.
  • Why is this called "The OG" of elevated dog beds?

    This is the bed that started it all. Our original design revolutionized Coolaroo’s take on pet comfort by lifting pets off hot surfaces while providing gentle, even joint support. It's the foundation of everything we do, refined through years of real-world use and customer feedback.
  • What makes elevated design better for pet health?

    The raised design allows 360° airflow around your pet, keeping them cooler and protected from hot surfaces, cold floors, and damp ground. The gentle suspension eliminates pressure points while providing orthopedic support that's especially beneficial for senior pets.
  • How does this compare to traditional pet beds?

    Skip fur-covered plush beds that trap pet hair, dirt, and odors. Our breathable fabric doesn't trap debris, and a quick rinse with the garden hose is all it takes to maintain freshness. It's cleaner, cooler, and more hygienic than conventional options.
  • How do I know which size is right for my dog?

    Small/Standard beds: 50 lbs maximum weight Medium beds: 75 lbs maximum weight Large beds: 100 lbs maximum weight Extra Large beds: 150 lbs maximum weight
  • How does this compare to the On-The-Go Elevated Dog Bed?

    The On-The-Go Elevated Dog Bed requires no assembly and includes a carrying bag for easy transport, making it ideal for travel. The Original bed requires light assembly and is a more economical option for stationary use.
  • How do replacement covers maintain their quality?

    We use identical fabric technology in our replacement covers, ensuring consistent performance, feel, and durability that matches your original purchase. You get the same 5-year warranty and premium comfort your pet is used to.
  • What's the installation process like?

    The snap-to-fit design installs in minutes without tools. Unlike complicated covers that require complete bed disassembly, you can refresh your pet's bed quickly and easily whenever needed.
  • How does this support sustainable pet ownership?

    Rather than replacing the entire bed, a new cover extends the life of your investment while keeping the frame out of landfills. Plus, your old cover is 100% recyclable, supporting circular economy principles.
  • How durable is this bed for outdoor use?

    The replacement cover is designed for both indoor and outdoor use, and it has UV-resistant fabric that maintains its cooling properties and appearance for up to five years.
  • How do pet bags solve common organizational challenges?

    These thoughtfully designed bags create designated homes for your pet's belongings. They keep toys accessible but contained, travel essentials ready to grab, and seasonal items properly stored.
  • What makes these different from regular storage bags?

    Made from the same premium, breathable fabric as our pet beds, these bags are naturally resistant to mold, mildew, and pests. They're designed specifically for pet items with the durability to handle muddy toys, wet towels, and everyday pet life.
  • How do they enhance travel with pets?

    They are perfect for containing dog park essentials, toys, towels, and waste bags when you're on the go. The breathable fabric prevents odor buildup, while the durable construction handles the wear and tear of active pet lifestyles.
  • What storage solutions do they provide at home?

    Our Pet Bags are excellent for enthusiastic toy collectors who need a place to tuck things away when guests come over, or when you just want to reclaim your space. Multiple sizes accommodate everything from small toys to large blankets and equipment.
  • What makes the Pro design special?

    The Pro features a sleek shape perfectly sized for standard crates, plus no-tool assembly that sets up in minutes. It's our most versatile design, combining contemporary aesthetics with functionality.
  • How does the crate compatibility benefit pet owners?

    This bed converts your dog's crate from basic to deluxe comfort. The precise sizing ensures proper fit while the elevated design maintains airflow and joint support even in confined spaces. Note: The Pro Elevated Dog Bed fits 48-inch crates only.
  • How do I know which size is right for my dog?

     
  • How does this compare to the Original Elevated Dog Bed?

    The Original Elevated Dog Bed requires some light assembly. The Pro Elevated Dog Bed offers a tool-free snap-together design that assembles in minutes and a sleek rectangular shape optimized for crate use.
  • How does HeatShield™ enhance the Pro design?

    You get all the benefits of our most versatile bed design—crate compatibility, no-tool assembly, contemporary aesthetics—plus revolutionary cooling technology that creates a surface up to 15°F cooler to the touch than standard fabrics.
  • What pets benefit most from this combination?

    Perfect for pets who spend time in crates or kennels, especially during warmer months. The HeatShield™ technology prevents heat buildup in confined spaces while the Pro design maximizes comfort and airflow in smaller areas.
  • Is this your most advanced pet bed?

    Yes, the Pro with HeatShield™ represents our most comprehensive pet comfort solution, combining our most versatile design with our most advanced cooling technology.
  • How do I know which size is right for my dog?

    Medium beds: up to 100 lbs maximum weight Large beds: up to 150 lbs maximum weight
  • How durable is this bed for outdoor use?

    The Pro Elevated Bed with HeatShield™ cover is designed for both indoor and outdoor use. It has UV-resistant fabric that maintains its cooling properties and appearance for up to five years.
  • How does this upgrade transform an existing Pro bed?

    This replacement cover adds revolutionary HeatShield™ cooling technology to your existing Pro bed frame, creating a surface that feels up to 15°F cooler to the touch while maintaining all the design benefits of the Pro's rectangular, crate-compatible shape.
  • How does HeatShield™ benefit crate-trained pets?

    Particularly valuable for pets who spend time in crates or kennels, where heat can build up quickly. The HeatShield™ technology prevents temperature buildup in confined spaces, creating a more comfortable environment for extended rest or travel. Note: The Pro Elevated Dog Bed fits 48-inch crates only.
  • Can I use this to upgrade any Pro bed?

    Yes, this HeatShield™ replacement cover fits all Pro Elevated Dog Bed frames, whether you originally purchased the standard or HeatShield™ version. It's an affordable way to add premium cooling technology to your existing investment.

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